Your data
Delete your account.
Version 1.0 · 5 October 2026 · Diaz Industries Incorporated, Coquitlam, British Columbia
For users in Quebec, the French version is the reference text. Version française
For users in Mexico, the Spanish version is the reference text. Versión en español
From the app
Sign in, open Settings, choose Delete my account and type DELETE to confirm. This works on the web, on any phone or computer, and in the Android app. Before you delete, you can export your transcripts and bookings from Settings (Export my data).
By email
Write to support@cleartrill.ai from the email address on your account and ask for deletion. We confirm within 30 days.
What is deleted
Your account and settings, your private list, your call records, transcripts and messages, your customers and appointments in Cleartrill, your approved answers, and any Your Voice copy. Calls, messages and recordings, including the copies at our voice provider, are deleted within 30 days. Any subscription is cancelled. Your Cleartrill number is released.
What is kept, and for how long
We keep billing records, such as invoices, for the period tax law requires. We also keep the record of your acceptance of the terms (version, language, date) and our team's copies of the account emails Cleartrill sent you (never your callers' information). Everything else is deleted within 30 days, as the Privacy Policy describes.